Frequently Asked Questions

• Can I buy Pegamoose Games with a check or money order?
• My game has a missing piece. What should I do?
• My game has an extra piece. What should I do?
• One of my cards was damaged. What should I do?

Q: Can I buy Pegamoose Games with a check or money order?

A: No problem. Contact Pegamoose Games via the website’s email form or snail-mail, and let us know which product(s) you would like to purchase. If the item is unavailable at the time of inquiry, we will inform you of its availability prior to further correspondence. If we have your item(s) in stock, we will send you an order number and price quote (including tax and shipping/handling fees). Mail a check or money order for the quoted amount and include the order number. We will ship the product upon receiving payment. Make checks payable to "Doug Schwartz", and mail to the following address:

Pegamoose Games
1621 Gaylord Dr.
Austin, TX 78728

Q: My game has a missing piece. What should I do?

A: There are a few options:

• If you are a patient customer, you may ship the entire product to us, and we will send you a new replacement game.
• Or, if you are more like young Veruca Salt (“Daddy, daddy, I want a Pegamoose Game NOW!”), please contact us via the website’s email form and we will work with you on getting the part(s) you need as quickly as possible. Be sure to include the best and quickest way for us to contact you.
• Or, if you bought the game at a local retail store, you may try to exchange the game for another one according to that store’s return/exchange policies.

Q: My game has an extra piece. What should I do?

A: As Hal9000 said, “It must be a result of human error.” All I can say is “oops”. I’m sure you can find some use for that spare piece. Here are a few suggestions:

• Use the extra card to get that cute waitress’s/waiter’s phone number you’ve been dying to ask out.
• Your junk draw seems like it’s missing something. Try adding the spare pawn. There. That’s much better.
• Who knew when you bought a Pegamoose Game that you’d get more than you bargained for by turning that extra rule sheet into a paper football?

Q: One of my cards was damaged. What should I do?

A: Mail the damaged card(s) to Pegamoose Games along with a self-addressed stamped envelope. We will mail back a brand new card or cards.